(Some systems included both.)įall detection: Over a third (36 percent) of the devices came with fall detection, which uses sensors to register falls in order to automatically contact a dispatch center.
#Alarm button portable#
Below, we highlight features to look for when choosing a medical device and mention relevant offerings from some brands.Ĭall buttons: A vast majority of surveyed CR members said their medical alert devices had a portable call button, while less than half of the devices featured an in-home call button, to be mounted on a wall or placed on a table.
There are many important specifications to consider when shopping for a medical alert device, like call buttons and service fees. That said, there were some notable differences both in functionality and in satisfaction scores for individual features. The brands included in our medical alert system ratings, each of which received at least 100 member reviews, are (in alphabetical order) Bay Alarm Medical, GreatCall Lively Mobile, Life Alert, Medical Alert, Medical Guardian, MobileHelp, and Philips Lifeline (Lifeline).Īcross the board, all seven brands received fairly high overall satisfaction scores (between 80 and 85 out of 100). In addition to sharing details about their devices’ features, members rated their satisfaction on variables such as price, customer service, and response speed. To help consumers sort through all the available information, we surveyed 1,869 Consumer Reports members who rated their satisfaction with seven different medical alert device brands. There are a number of factors to consider when choosing a device. Medical alert devices, systems that allow users to summon help with the press of a button, are useful for people at risk of falling or experiencing a health emergency.
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